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man with smartphoneThe growth of new media demands innovative and reliable ways to measure the return on marketing spend. Traditional marketing elements now share budget dollars with mobile phone apps and online display ads. Whatever the elements of your advertising and marketing campaigns, Knowledge Networks can help you find the right measurement approach to understand two key ROI metrics: changes in attitude, and changes in behavior.

KN provides a flexible platform for measuring the brand effects of online display or video ads (KN Dimestore); and we can use both behavioral and panel-based survey data to create larger measurement programs that cover a host of marketing elements.

Digital ad effectiveness with real-time reporting

Our KN Dimestore division provides an industry-leading platform for measuring the brand effects (awareness, favorability, intent to purchase) generated by online display or video advertising. The KN Dimestore method combines affordability, real-time reporting (allowing you to make in-flight changes to your campaign), and high respondent engagement. KN Dimestore technology provides advertisers, agencies, and publishers with on-demand, directional results.

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Return on marketing investment for cross-media campaigns

For ad campaigns that incorporate digital and traditional media, KN provides an innovative approach to identifying the return on marketing investment (ROMI) generated by each of many media in a campaign that may span mobile Internet, television , print, and more. KN's method yields a highly delineated understanding of how individual media impact key brand metrics.

Behavioral approach: Integrating ads, promotions,
and other elements

For marketing efforts that combine a broader array of activities – price, promotion, advertising, and others – Knowledge Networks uses Marketing Mix Modeling to identify the incremental brand sales from each element. We provide actionable recommendations that enable our clients to better allocate spending and increase their return.

Using Marketing Mix, we can address

  • estimation of volume contribution due to each marketing component
  • change in each component's effectiveness from year to year
  • ROI for each element in the marketing plan

Leveraging the National Shopper Lab (NSL), we can create a customized database consisting of two to three years of historical data that includes marketing information and market- or account-level syndicated scanner data. The result is actionable guidance for achieving a higher return on your total marketing program.

Custom measurement programs

Knowledge Networks tailors measurement frameworks that reflect the medium, the type of marketing stimuli and the audience targeted by our clients. We go beyond typical ad recall or brand tracking formulas to design sophisticated survey-based frameworks that can detect the effects of marketing spending, even at regional and local levels. Our design know-how and analytical rigor is matched by an understanding of the marketing challenges faced by our clients.

Our approaches incorporate some or all of the following:

  • Pre/post and test/control designs that isolate the effects of marketing initiatives (e.g., a multi-media campaign, product placement or sponsorship)
  • Advanced analytics to parse out selection effects that can contaminate test and control designs
  • Cross-platform evaluations that can identify the effects of each campaign element and combination of elements to inform future campaign design
  • Ad effectiveness metrics that go beyond simple recall of the ad/creative element to measure the degree to which the brand needle is moved
  • Product and brand-based metrics to gauge awareness, trial and usage in addition to campaign exposure and ad recall metrics

 

Featured Insights: Digital Ad Effectiveness

Featured Insights: Marketing Mix

Articles and Press Release Links

For more information, contact:

KN Dimestore:
Benjamin Theriault

646 742-5354
Email

Marketing Mix Modeling: Neal Heffernan
513 559-3922
Email

Custom Programs:
David C. Tice
908 497-8075
Email

Joanne French
646 742-5364
Email

Fact Sheet

OTC Perspectives
KN on new product marketing

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